There are two different ways to use the app.
The following information describes the experience of using the Microsoft Authenticator app for two-step verifications. Sign in with the Microsoft Authenticator app Microsoft sends you a text message that contains a verification code.Įnter the code in the box provided on the sign-in page. The following information describes the two-step verification experience with a text message to your mobile phone: Sign in to an application or service such as Microsoft 365 using your username and password. The following information describes the two-step verification experience with a call to your mobile or office phone.
Your sign-in experience differs depending on what you choose to use as your second factor: a phone call, an authentication app, or texts. For help with signing in, or to troubleshoot problems, see Having trouble with Two-factor Authentication.
The purpose of this article is to walk through a typical sign-in experience.
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